IT Consultant | Traveller | Interested in worldly affairs
A simple and effective tool to manage stakeholders
In every interview I am often asked, have you managed a stakeholder? I always think what do they mean by managing; you don’t manage stakeholders you engage with them.
Steps to follow for finding root cause in cloud computing environment
Cloud services have greatly expanded the IT capabilities available to support companies’ diverse business needs over the past few years. The home-grown software is being replaced by SaaS and company run data centres are being replaced with IaaS and PaaS offerings. While the move to the cloud brings significant benefits in business functionality, scalability and reducing capital costs, the management of these environments to provide service assurance to users can be challenging.
The intricacies of the process called Problem Management
One of the aims of Problem Management is to identify and manage the root causes of Incidents. Once we have identified the causes we could decide to remove these problems to prevent further users from being affected.
IT Consultant | Traveller | Interested in worldly affairs