IT Consultant | Traveller | Interested in worldly affairs
We always hear that even though Organizations study the texts diligently, they often come to the realization that ITIL and most of the other good practices that ITIL requires are just books. They read these books, take classes, earn certifications, and with the faith of a new convert, they seek to achieve IT Operational Excellence.
IT Consultant | Traveller | Interested in worldly affairs